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2 of of our customer's thank-you notes...
2/18/08:
Hi Julie, Thanks so much for the response! :) I wanted to let you know I ordered through you because my friend Gaelle purchased her 4-tray Excalibur through you and she said that your company has awesome customer service (she was right!). She was really pleased with her purchase and tracking/shipping, and encouraged me to purchase through your company. Thanks for the info- can't wait to get the dehydrator! Melinda
2/18/08:
Hi Julie, It was a pleasure talking with you today, and it was also my pleasure to give your company a positive review on "pricegrabber". Let me know if it doesn't show up for some reason, and I will do it again. Thanks for the UPS tracking info, I will follow it from here--should arrive just fine, and will I ever be glad to see it! Terry
2/17/08:
Hi, Julie, Thank you very much. My ME-81 ordering experience is very good. The service is so perfect. The delivery is fast ( i got it Feb 8 and ordered it Feb 3). The product is very good too. I will buy from you definitely if I have such needs of the products you hold. All the best to your business! Burton, Offshore Structural Engineer
2/17/08:
Hi Julie, There is one more thing my husband has been reminding me to tell you. One of the most important reasons we bought the Excaliber is because it is 'made in the USA!' There are so few products made in our own country and we are feeling the brunt of it now. We hope more companies will consider finding products made in the USA. Thank you for offering this product. God bless, Shirley
2/15/08:
Your doing great! Thank you SO MUCH for using Paypal! I don't use credit cards, and it's not that easy to find folks that use Paypal. God bless! Kathy ;o)
2/15/08:
Hello, How wonderful to actually speak to a friendly OWNER of the company. To my delight, the Juicer arrived today. I just finished drinking my personalized "V-8". A most Fantastic Juicer! I'm sure you are like myself in that you enjoy a healthy lifestyle. If you get a chance, check out my small business at www.sagebrushsoapfactory.com. Wishing you a well deserved continual success, Cynthia
2/14/08:
Julie, Wow, I just tracked it, and it is scheduled for delivery tomorrow, that is fast. Thank You very much for your great service. Romeo
2/14/08:
Thanks Julie, it arrived Tuesday and I have already put it to use. This is a great product and I appreciate your communication and fast shipment. Have a wonderful day. Steve
2/13/08:
Hi Julie, Nice to hear from you. I absolutely love and adore my new juicer! No complaints other than my next juicer will be black as I'm juicing like a fool. No wonder I hear people rave about Champion - it's well worth every penny and I'd buy another one in a heartbeat. Take care, thanks again. Karen
2/13/08:
Dear Julie, Thank you, thank you, thank you!!!! You are a doll. Linda (:
2/12/08:
I am enjoying my rice cooker very much as my sister to and the puppies. Stay warm it has been cold here with a of snow. -- Joe & puppies
2/11/08:
Thank you. Thank you. Thank you. My BlendTec Home blender has exceeded my expectations by leaps and bounds. How did I ever live without it? Thank you. Thank you. Thank you. Jane
2/10/08:
Thanks for the great service. I have just harvested my first crop! Richard
2/9/08:
Thank you. Purchasing from you has saved me $50. Cathy
2/5/08:
Thank you so much Julie. You are very helpful. I will recommend your business to my friends and family. Joe
2/5/08:
Julie, Thank you. I worte a review and rated you a 5 stars although I have not got my cooker yet.:) Regards, Yaojun
2/5/08:
Hey Julie! Just thought I should let you know that Jack Lalanne made a safe journey from your place to mine and just arrived a couple of hours ago! It looks great. Can't wait to use it. Thanks for offering such a great site. I'll be sure to come back soon. Jason PS. In case you ever get asked by Canadian customers about duty needing to be paid upon delivery, it was about $23 Canadian dollars...I thought it might be more. :-)
2/4/08:
I really like the natural reed meditation chair. I unpacked it and tried it out right away. It is well made, smells good and a big improvement ergonomically on the Samadhi cushion I have been using for 15 years (although this product is good too used on top of another cushion).Good health is worth celebrating isn’t it. As I have said, “health is wealth and there is plenty of it around if we just take the time and care to share it and cultivate it in each other. ” Keep up the offering of good quality products I will check back at your website in a little while later too see what you come up with. In the meantime if you are also interested in meditation and yoga, amateur theology, and so forth you might want to look at my website http://www.ourprayergroup.blogspot.com . It has been offered it up as a free service to us all. All it needs, I think, are some good comments and suggestions for improvement along with some people who take the time to read and study it. Thanks, Andrew
2/4/08:
Hi again Julie, I just wanted to let you know that I received the package - it came so quickly, thank you so, so much. I hope to be juicing asap. I'm excited and I can't wait to make juice! Thank you again for everything. I hope that your business flourishes and that all of your dreams come true. if at least 10% of the businesses in this world ran their business like yours (and mine), we could change the world! (Maybe we are...) Take care, Karen
2/3/08:
Hello, Thank you for your follow up. Yes, I am enjoying using both items I ordered. I am trying to eat more raw and these have helped. Thank you for your fast shipping and very good customer service. Shirley
2/1/08:
Thank you, too, Julie. I really appreciate your commitment, and your personality. Jon
1/31/08:
Thank you so much for your response. As always you are very thorough with your information. I continue to review your site and am considering various products as I change to better eating habits. Your input is greatly appreciate. L.
1/31/08:
Thanks again, Julie. You and your business are one of the few who take the time to show how much you really do care - it's heartfelt customer service and I really appreciate it. As the owner of a small business myself, I much rather help other small businesses as much as possible! It's good to take care of each other! I'll pass along your name and website to my best friend and other friends and family, too, and tell them how nice and very helpful you are. Have a great week and I'll look for the delivery in this next week or so. Take care, Karen
1/30/08:
Thanks, Julie Thompson! Talk about service. You rock.
1/29/08:
Thank you. Love the chair! Jan
1/28/08:
hi julie. kate liked the garnisher and the juicer. we are staying tuned for the wheatgrass starter kit. thanks. Richard
1/27/08:
Julie, The screen holder arrived yesterday. Thank you very much for your quick responses and prompt attention. Sincerely, Karim
1/26/08:
Julie, Thanks 4 email on order. Hope u haded a nice week end.And i well be looking forward 2 geting them.-- Joe & puppies")
1/24/08:
Thank you for the tips. I'll let you know how it goes after the first use. jane PS You provide a wonderful service by finding and making available healthy alternates to generally available products. Thank you for that.
1/24/08:
Dear Julie: Thank you so much for the email -- such a nice touch! I'm thrilled to reorder another seagrass chair on my just placed order. I've also ordered a couple of the reed chairs that will be shipped in May-June. They look so comfortable and know that they will be a great addition to my mediation room. Thanks again for the great products you provide. Marilyn
1/24/08:
Hi Julie, I got the rice cooker on scheduled. We are using it for now. It's nice. Thanks for the follow up. Yuan
1/22/08:
Hi Julie, I'm sure I will enjoy everything I have ordered. I am very excited to get started with all of these items. I just sent off your brochure for the Rice Cooker to my friend in the U.K. today. If she likes it, I want to send her one as she is undergoing chemo and could really find this cooker useful as she doesn't do well standing around cooking. I think it would work fine with a voltage converter. So, stay tuned. I'm sure I will be ordering again soon. Also, thanks again for the advice and helping me choose. Debi
1/20/08:
Thanks for the follow-up....not many do that....Cooker works great....fast shipping and good price.....I will use you again......... Walter
1/19/08:
So nice of you to offer this to your customers. I am extremely pleased to shop with you. Two features impressed me: 1. When I called the 1-800 number, she was extremely polite and made it clear that she takes care of the customer. 2. When I add the items to the cart, your website informed the shipping cost PROIR to asking my name and address. Most websites make you to enter all the personal information, take to next screen to show the shipping cost (which is unfair to me) I enjoyed shopping with you. Thanks, Vira
1/18/08:
Hi Julie, Thank you for such excellent service. I am very happy with my Miracle Rice Cooker. I have also just completed a customer review for your store on Price Grabber. The next time I am on the market for any appliances that your store stocks, I am certain I will be making my purchase from you. Have a great weekend, Alexandra
1/17/08:
Dear Julie, I absolutely love it and have told a few more people about your great service. Thanks again. Pattie
1/15/08:
thanks for your call back and good natured responses. thanks. Richard
1/14/08:
Thank yopu Julie, I've actualy had the pleasure of their compnay all weekend. Love them and cant wiat to hear about the other chair when it's available again. Thanks and best wishes. Ceri
1/12/08:
Hi Julie - Just to let you know that when I opened the front door yesterday morning, there was a box from Ultimate Nourishment! Everything looks like it came through shipping just fine and I've already read the included books from cover to cover. Now all I have to do is start using my new blender ... Thanks again for all your great communication and I'm sure I'll be visiting your site again soon. Jan
1/11/08:
Hello. I intended to email you two days ago when I got your first email explaining why I hadn't received my order, but I suppose I forgot. Anyway, I REALLY appreciate you taking the time to email me and let me know why my order was delayed. I'll be ordering from you again. ;-) Mary
1/10/08:
thank you, I appreciate your call to clarify my order. i look forward to continuing business with you. Rachel
1/10/08:
Julie - Thank you for your email. I have been looking for a non-nonstick coated or aluminum rice cooker for years. I look forward to receiving the one from you. Jane
1/9/08:
Julie, Thanks again for your wonderful support. I love my sea grass chair!!!! Debra
1/8/08:
HI Julie Thank you very much. I am so excited!! Cheers Robyn
1/7/08:
Thanks for all the updates on my order!! Talk about your attention to customer service. Thanks, again. Liz
1/7/08:
Hello, I just put in the order through your internett shop. Thanks for the great, warm, personal service you have given me! Esperanza
1/7/08:
Julie, You have been so wonderful to work with. You are such a delight. Sending you blessings for the new year and thank you again for your charming customer service, Debra
1/6/08:
I love the rice cooker -- and particularly enjoy not cooking in aluminum or nonstick due to health concerns. Thank you for checking in! Valorie
1/4/08:
Julie: Thank you for your follow-up note. I was very much impressed with the types of goods on your website--and I am sure that I will be back! Best of luck, and have a Happy New Year. Scrib
1/3/08:
Thank you, Julie. My stainless rice cooker is serving us well. I must tell you that the day I received and opened it, my sister was with me. She has been looking for one also, so right away we ordered three stainless rice cookers for her and her two daughters. How about that? Four rice cookers immediately sold! Happy New Year! Myrna
1/3/08:
Thank you! I really enjoyed my blender and gave the other one to my mother. She has thoroughly enjoyed it. Sincerely, Jackie
1/2/08:
Thank you, Julie, for your kind follow up. I'm looking forward to some great sprouts! Susan
1/1/08:
Hi! My dad bought me a dehydrator as a gift and I truly love it! I find that it is easy to use and very efficient. Thanks! Janie
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